Lee Ann is currently a Managing Director in Navigant Consulting’s Insurance Services Practice. Lee Ann has over twenty years of consulting experience for Information Technology, Business Process Management, Technology Strategy and Outsourcing. Ms. Hoover is experienced at leading strategy and planning efforts, deploying complex technology and business process management efforts, data quality and introducing emerging technologies. Within financial services Lee Ann’s experience spans banking, investment management and insurance. Ms. Hoover is a frequent speaker at BISA (Banking Insurance Securities Association) conferences in the last two years.