Ruthann Russo is a Managing Director in Navigant Consulting’s healthcare practice with more than 20 years of experience working in and advising healthcare organizations. Ms. Russo is a nationally recognized expert in the healthcare reimbursement process with a focus on clinical documentation improvement and coding. She has authored numerous academic articles and several books, including "A Compelling Case for Clinical Documentation" (2008), "Outpatient Documentation Improvement: the First Step in Revenue Cycle Management" (2003) and "Inpatient Documentation Improvement Processes". She has designed a clinical documentation improvement educational interventional program for residents that has been used to improve hospital documentation quality and comply with ACGME requirements in academic medical centers.